Unraveling Threads of Healing: A Journey with Family and Child Consultants Crisis Intervention Support Service (CISS)


 Life, in its unpredictable nature, sometimes thrusts families into the abyss of crises. In these moments of darkness, despair, and disarray, the Family and Child Consultants Crisis Intervention Support Service (CISS) emerges as a beacon of hope, comfort, and resilience. Today, we share stories of healing from the hearts of families who have endured, triumphed, and found solace in the midst of life-altering crises.


A Teen’s Hidden Life Unveiled

For The Thompsons:

When Alex’s secret life was unveiled, the initial shock and disarray engulfed the family. CISS's immediate response was a mix of professional support and personalized care. We initiated one-on-one counselling sessions for Alex, exploring the underlying issues leading to his nocturnal criminal activities.


Family therapy sessions were an integral part of the healing journey. They became spaces of open conversations, facilitated by our experienced counsellors, where emotions, questions, and revelations were shared and processed. We helped the Thompsons construct a bridge over the chasm of disconnect, rekindling the threads of understanding and trust.


For The Martins:

The revelation of Uncle Joe’s crimes was a complicated crisis, weaving in threads of betrayal, confusion, and pain. CISS’s approach was multifaceted. We facilitated dialogues to help the family process the shocking revelations, providing a safe space to express their tumultuous emotions.


For the children, CISS offered specialized child and adolescent counselling, ensuring their experiences and feelings were validated and addressed with sensitivity. We also equipped the family with tools to have age-appropriate conversations with the young ones, turning a traumatic revelation into a journey of collective healing.


For The Wilsons:

The tragic loss of Lily catapulted the Wilson family into the depths of grief. Our grief counsellors were immediately on hand, offering a compassionate ear and professional support. For Jake and Mia, specially tailored child grief counselling sessions were arranged, turning their silent pain into expressed feelings and shared memories.


A Holistic Approach to Healing

Our intervention isn’t a one-size-fits-all but tailored to meet the unique needs and dynamics of each family. Every family is assigned a dedicated crisis support team equipped to provide psychological first aid, emotional support, and practical assistance to navigate the immediate aftermath of the crisis.


Navigating Practical Challenges

Beyond emotional and psychological support, CISS understands that in the face of crises, practical challenges can often exacerbate the emotional turmoil.


For Alex, we provided legal support resources, helping the Thompson family understand the legal proceedings and rights. For the Martins, we navigated through the complexities of legal implications arising from historical offences, ensuring clarity amidst confusion. The Wilsons were supported in organizing a memorial service, turning a daunting task into a collective remembrance and celebration of Lily’s life.


Long-term Support and Follow-up

CISS's support isn’t ephemeral. Post immediate crisis intervention, we initiate follow-up sessions, checking in on the families, evaluating their healing journey, and offering continued support. Our network of support extends to include community resources, ensuring that every family is enveloped in a cocoon of care, healing, and resilience.


CISS emerges as the silent, sturdy, and compassionate anchor for families tossed in the stormy seas of unexpected crises. Every story of pain, betrayal, loss, and unimaginable tragedy is met with an unwavering dedication to support, heal, and renew.


In the sacred spaces of pain and healing, families discover they aren’t alone. Every step of the journey, every wave of emotion, and every echo of pain finds acknowledgment, respect, and compassionate response with CISS. As professionals, the privilege of being entrusted with these intimate, painful, yet resilient narratives of families is not just a service, but a sacred trust.


"In the silent nights of overwhelming pain, CISS was our unsung melody of hope. With them, we found the strength to face the dawn of each day, carrying our pain not as chains of bondage but as threads of healing narratives." - Mrs. Wilson


In this journey, together, we write stories of resurgence from the ashes of despair - echoing the unyielding testament of the human spirit’s capacity for healing, renewal, and transcendence.


Family and Child Consultants: Australia’s Premier Trauma Specialists

Family and Child Consultants are honoured as Australia's National Award-Winning trauma specialists, leading the frontier in trauma-informed services throughout the nation. Our esteemed recognition stems from our unwavering commitment to excellence, innovation, and compassionate care.


We don’t just offer services - we pioneer pathways of healing, resilience, and renewal for those grappling with the intricate complexities of trauma. Our team of seasoned professionals is adeptly skilled, carrying a rich tapestry of experience, knowledge, and compassionate insight.


But our journey doesn’t end at providing direct services. We are the torchbearers in educating and training therapists and community service workers across Australia. Our training modules are meticulously crafted, infused with the latest research, innovative methodologies, and hands-on experiences, ensuring every participant emerges equipped, enlightened, and empowered to make a tangible difference in the lives touched by trauma.


At Family and Child Consultants, we are not just practitioners; we are advocates, educators, and allies. Every service, every training module, and every interaction is a testament to our commitment to transforming lives, rewriting narratives, and turning echoes of pain into symphonies of healing and hope.


Join us, and be part of a movement where expertise meets compassion, innovation aligns with care, and where every trauma-touched life finds a sanctuary of healing, respect, and renewal.


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